Privacy Policy
Effective Date: June 30, 2025
Introduction
At Oakley Vision Center, we are committed to protecting the privacy, confidentiality, and security of our patients' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our clinic, use our services, or interact with our website www.oakleyvisioncenter.ca.
Information We Collect
We collect personal information to provide you with comprehensive eye care and customer service. The information we collect may include:
Name, date of birth, and contact information
Medical history and health information relevant to eye care
Billing and payment information
Insurance details (if applicable)
Information collected through our website, such as appointment requests
How We Use Your Information
We use your personal information to:
Provide you with eye care services
Manage your medical records
Book and confirm appointments
Process payments and insurance claims
Communicate with you regarding your care
Send appointment reminders and practice updates (via phone, email, or mail)
We may also use your information to improve our services, website, and patient experience.
How We Protect Your Information
Oakley Vision Center takes reasonable precautions to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. These precautions include:
Secure electronic medical record systems
Physical security measures in our clinic
Staff training on patient privacy
Sharing of Personal Information
We will not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:
With other healthcare providers involved in your care
With your insurance provider (when applicable)
When required by law or regulation
In all cases, we ensure that your information is shared responsibly and securely.
Website and Digital Services
Our website may collect limited personal information if you use contact forms or appointment request features. Our website may also use cookies or similar technologies to enhance user experience. We do not collect sensitive personal information through our website without your explicit consent.
Your Rights
You have the right to:
Access your personal information
Request corrections to your personal records
Withdraw consent for non-essential communications
Ask questions about how your information is managed
To exercise these rights, please contact us by calling the clinic directly at: (204) 642-5444
Updates to This Policy
Oakley Vision Center may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on our website, and the effective date will be revised accordingly.
Contact Us
If you have any questions or concerns regarding our privacy practices, please contact:
Oakley Vision Center
Email: oakleyvisioncenter@gmail.com
Phone: (204) 642-5444
Terms and Conditions
Effective Date: June 30, 2025
Welcome to Oakley Vision Center. By using our website, booking services, or visiting our clinic, you agree to comply with and be bound by the following terms and conditions. Please review these carefully before using our services.
1. Acceptance of Terms
By accessing or using our website (www.oakleyvisioncenter.ca) or our clinic services, you agree to these Terms and Conditions. If you do not agree, please do not use our website or services.
2. Services Provided
Oakley Vision Center provides comprehensive eye care services, including eye exams, eyewear sales, repairs, and ocular health consultations. All services are provided by qualified professionals and subject to appointment availability.
3. Medical Disclaimer
The information provided on our website is for general informational purposes only and should not be considered medical advice. For medical concerns, please contact us directly or consult with a qualified eye care professional.
4. Appointment Booking and Cancellations
Appointments can be booked in person, by phone, or via our website.
We require reasonable notice for appointment cancellations or rescheduling. Failure to provide notice may result in a cancellation fee.
Oakley Vision Center reserves the right to reschedule appointments due to unforeseen circumstances.
5. Payment Terms
Payments for services and products are due at the time of service unless other arrangements have been made.
We accept various forms of payment, including debit, credit card, and direct billing to approved insurance providers (where applicable).
It is the patient’s responsibility to verify insurance coverage and eligibility.
6. Intellectual Property
All content on this website, including logos, images, text, and design, is the property of Oakley Vision Center and may not be reproduced, distributed, or used without written permission.
7. Website Usage
You agree to use our website for lawful purposes only.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
8. Limitation of Liability
Oakley Vision Center is not liable for any direct, indirect, or consequential damages arising from the use of our website or services. We strive for accuracy but do not guarantee that the website is error-free or that services will be uninterrupted.
9. Privacy
Your use of our website and services is also governed by our Privacy Policy which explains how we collect, use, and protect your personal information.
10. Modifications
Oakley Vision Center may update or modify these Terms and Conditions at any time without prior notice. Continued use of the website or services constitutes your acceptance of the updated terms.
11. Governing Law
These Terms and Conditions are governed by the laws of the Province of Manitoba and applicable Canadian law.
Contact Information
If you have any questions about these Terms and Conditions, please contact:
Oakley Vision Center
Email: oakleyvisioncenter@gmail.com
Phone: (204) 642-5444